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Do they provide a detailed, itemised written quote?
Vague pricing is a major red flag. You need line-by-line costs — implants, crowns, anaesthesia, X-rays, temporaries — before agreeing to anything.
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Are CT scans and X-rays included in the price?
Some clinics quote low, then charge separately for diagnostics. Confirm upfront what's in and what isn't.
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What implant brand will they use?
Ask for the manufacturer name. Reputable options include Nobel Biocare, Straumann, Osstem, and MegaGen. Unnamed or "local" brands carry higher risk.
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Is there a written guarantee — and what does it cover?
Get any guarantee in writing. Understand exactly what is covered, for how long, and what voids the guarantee (e.g., failure to attend follow-up).
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Can they provide verifiable before/after photographs?
Authentic patient photos (not stock images) are a positive sign. Ask for cases similar to yours.
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Will the same dentist carry out the full treatment?
High-volume clinics sometimes rotate dentists between patients. Consistency matters, especially for implants and full-arch work.
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What is the dentist's qualification and how long have they been practising?
Ask to see credentials. EU-qualified dentists (Hungary, Poland) operate under EU directives. Check independently where possible.
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How do they handle complications after you return home?
Complications can happen. Who do you call? Will they cover remedial treatment costs? Do they have a UK-based contact? Get this in writing.
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Do they offer a free video consultation before travel?
A reputable clinic will review your X-rays, discuss your case, and provide a preliminary treatment plan before you book flights.
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Is the clinic registered with the relevant national health authority?
In Hungary this is the National Public Health Centre (NNK); in Poland the Regional Medical Chamber; in Turkey the Turkish Dental Association (TDB).
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Do they have independent reviews (Google, Trustpilot, not just their website)?
Look for volume and recency. Hundreds of 5-star reviews posted in a short window can be a red flag.
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What happens if a veneer chips or an implant fails within the first year?
A clear, straightforward answer suggests a clinic that stands behind its work. Evasion or vague replies are warning signs.
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Will your UK dentist be sent a full treatment record?
Good clinical handover is essential for your ongoing dental health. Insist on full records — X-rays, treatment notes, implant specifications.
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Are temporary crowns/restorations included while waiting for final work?
For implants and full-arch cases requiring two trips, temporaries are essential. Confirm they're included — or what they cost if not.
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What is the payment structure and deposit policy?
Be cautious of clinics requiring large upfront deposits (over 30–40 %) before any work has begun. Understand refund policies if you need to cancel.
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Are they pushing you to decide quickly or offering a "limited time" deal?
Pressure tactics are a serious warning sign. A trustworthy clinic gives you time to consider and compare.
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Do they have a dedicated patient co-ordinator who speaks English?
Clear communication matters at every stage — from planning to aftercare. Language barriers increase the risk of misunderstandings.
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What sterilisation protocols do they follow?
All instruments should be single-use or autoclave-sterilised. Don't be afraid to ask — a good clinic will answer without hesitation.
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Can they confirm the lab they use and where prosthetics are made?
In-house or local EU labs generally offer higher quality control and faster turnaround than outsourced manufacturing.
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Is travel and accommodation assistance available?
Some clinics offer airport transfers or partnered hotel rates. Not essential — but a sign of an established, patient-focused practice.